Shipping Policy

Learn about our shipping policy & how long it will take your order to deliver to you.

Shipping Estimates & Explanations
We ship Monday through Friday, excluding weekends and holidays from our New York warehouse. When placing your order, consider these factors when calculating...
Thu, 12 Dec, 2019 at 10:10 PM
Tracking Your Order
Confirmation Email You will receive a confirmation email once your order has been processed to the email address provided at the time of checkout, which ca...
Thu, 12 Dec, 2019 at 10:17 PM
Order Changes & Cancellations
Please contact support@curltastic.co immediately with your order number and the the changes you would like to make. Although we cannot guarantee that we'...
Thu, 12 Dec, 2019 at 10:18 PM
Wrong address disclaimer
It is the responsibility of the buyer to make sure that she or he enters the shipping address correctly. We do our best to speed up processing and shipping ...
Thu, 12 Dec, 2019 at 10:22 PM
Where is your warehouse located?
To deliver the best prices and lowest shipping costs to all our customers from around the world. We are shipping all packages from our manufacturing partner...
Thu, 12 Dec, 2019 at 10:25 PM
How long will it take to process my order?
It will take 1-3 business days to process your order, regardless of the shipping option selected at checkout. We ship Monday through Friday, excluding weeke...
Thu, 12 Dec, 2019 at 10:35 PM
I have a military address, can I place an order with you?
Yes! We ship to military addresses. All mail is shipped via USPS to a military base who is then responsible for delivering the package to your final destina...
Thu, 12 Dec, 2019 at 10:36 PM
Do I have to sign for my package?
Your package may or may not require a signature. Most packages are delivered to the mailbox or front door of the address provided, however, it is up to the ...
Thu, 12 Dec, 2019 at 10:37 PM
Shipping terms and what they mean
Below are some common shipping terms you may see on your tracking link. Label Created - The shipping label has been created and is awaiting its first scan ...
Thu, 12 Dec, 2019 at 10:37 PM
Can I request for my package to be delivered to by a certain time?
No, we cannot request to carriers the time in which a package is delivered. Please input a shipping address that you know yourself or someone will be availa...
Thu, 12 Dec, 2019 at 10:39 PM