Order Changes & General Requests

Want to change something about your order? Didn't receive an email from us? Not happy with your order? We're here to help!

Why haven't I received my confirmation email?
We're very sorry to hear that you didn't receive a confirmation email. If you haven't already, please be sure to double check that our email did...
Thu, 12 Dec, 2019 at 11:19 PM
How do I contact Curltastic Support?
Please email us at support@curltastic.co. We always guarantee a response within 24 hours! Please be sure to double-check your junk/spam and promotions folde...
Thu, 12 Dec, 2019 at 11:20 PM
How can I upgrade my shipping?
Please e-mail us at support@curltastic.co with your order number and the shipping option you would like to upgrade to. If your order has not yet been proce...
Thu, 12 Dec, 2019 at 11:21 PM
How can I change the products I ordered?
Please contact support@curltastic.co immediately with your order number and the changes you'd like to make to your order. Although we cannot guarantee t...
Fri, 3 Apr, 2020 at 7:29 PM
How do I change my shipping address?
Please contact support@curltastic.co immediately with your order number and your new shipping address. Although we cannot guarantee that we'll catch you...
Thu, 12 Dec, 2019 at 11:26 PM
How do I cancel my order?
Please e-mail support@curltastic.co with your order number and your request to cancel and we will try to accommodate your request before your order enters p...
Thu, 12 Dec, 2019 at 11:29 PM