Where's my order? and other Shipping FAQs
Want to check the status of your order? Have questions regarding the status of your tracking information? We're here to help!
Most orders ship within 24-48 hours. Standard Shipping (US,Canada,UK) 5-7 Business Days Express Shipping 3-4 Business Days Please note: * T...
Mon, 17 Jan, 2022 at 3:54 PM
Your tracking information will be in your shipping confirmation email that is sent 1-3 business days after your order has been placed. If you do not see it ...
Thu, 12 Dec, 2019 at 6:10 PM
Please click here to track your order. You will need your email address & your 4-5 digit order number or you may use your tracking number.
Thu, 12 Dec, 2019 at 8:18 PM
It’s not unusual for tracking to stop updating. This can mean one of many things: The package is delayed in transit The package is stuck at a checkpoint ...
Thu, 12 Dec, 2019 at 8:53 PM
We're very sorry to hear that you didn't receive a confirmation email with your tracking information. If you haven't already, please be sure to ...
Thu, 12 Dec, 2019 at 8:56 PM
If your tracking hasn’t updated from label created but your package is still within the delivery window provided, please continue to wait. In some cases, ca...
Thu, 12 Dec, 2019 at 8:59 PM
Look in your mailbox and front door handle to see if a delivery notice was left. The delivery notice will indicate what time the delivery attempt was made,...
Thu, 12 Dec, 2019 at 9:08 PM
This means that the courier was unable to deliver your package directly to the shipping address provided at check-out, but was able to hand off the package ...
Thu, 12 Dec, 2019 at 9:13 PM
All international packages will be processed at customs once it reaches the destination country. Customs mainly deals with importation and exportation, and ...
Thu, 12 Dec, 2019 at 9:14 PM
If your tracking number shows as invalid and it’s been less than 2 business days since you received your shipping confirmation email, please continue to wai...
Thu, 12 Dec, 2019 at 9:16 PM